If you notice a connection or speed issue with your server, we invite you to contact us.We all know FileMaker is a great technology for building great applications, but it can also be inefficient over the network. Our staff is always willing to help via phone or email. When restarts are needed, we schedule it with an email announcement to each customer.

Restarts are typically done after hours when most customers are not impacted. When necessary and appropriate, we will restart the servers for necessary OS updates or FileMaker Server updates. We've crafted these specialized plans to fit the niche needs of a FileMaker hosting customer. When you host with us, you know your files are on a world-class infrastructure and managed by AWS certified experts. We fully control everything on them, which is the main reason they are so stable and speedy.įor our dedicated hosting plans, we capitalize on the security, stability and strength of the Amazon Web Services (AWS) technology. With our shared hosting plans, we own all our own servers, they are not shared by any third-party and there is no virtualization. Our job at PCI is to keep your FileMaker server up and running to ensure your data is backed up daily and secured with the highest level of encryption technologies and state-of-the-art remote connection mechanisms. Our alert system pings a dedicated FileMaker test file on each of our servers every 5 minutes ensuring that FileMaker Server and everything needed to support it is up and running.

In most cases, we catch the issue before our customers notice a problem. We have a robust alert system in place and, in the event that service is interrupted, we are automatically alerted.

Filemaker pro server remote access